INTRODUCTION
Zoomfilms is committed to protecting your privacy and handling your personalinformation responsibly. This privacy notice explains how we collect, use andprotect personal information when you visit our website or contact us.
DATA CONTROLLER
Zoomfilms is the data controller responsible for your personal data.
If you have any questions about this notice or how your information ishandled, please contact us:
Email: hello@zoomfilms.co.uk
Phone: 01892 576875
WHAT PERSONAL DATA WE COLLECT
We may collect and process the following information:
• Name
• Email address
• Telephone number
• Information you provide when contacting us through our website or email
• Technical information when you visit our website, such as IP address, browsertype and pages visited
We only collect information that is necessary to respond to enquiries orprovide our services.
HOW WE USE YOUR INFORMATION
We use personal information to:
• Respond to enquiries or requests
• Provide information about our services
• Manage and deliver services to clients
• Improve our website and user experience
• Maintain internal records
LEGAL BASIS FOR PROCESSING
We process personal data under the following lawful bases:
• Legitimate interests – to respond to enquiries and operate ourbusiness
• Contract – when providing services to clients
• Consent – where cookies or analytics tools are used
DATA SHARING
We do not sell or rent personal information.
We may share information with trusted service providers where necessaryfor operating our website or business, such as website hosting or analyticsproviders. These providers are required to keep information secure and onlyprocess it on our instructions.
In certain circumstances we may disclose information where required bylaw or legal obligation.
COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and analytics services such as Google Analytics tounderstand how visitors use the site and help us improve it.
Cookies may collect information such as pages visited, time spent on thesite and browser type. This information is used for website performance andimprovement.
You can control or disable cookies through your browser settings.
DATA SECURITY
We take appropriate technical and organisational measures to protect personalinformation from loss, misuse or unauthorised access.
Access to personal data is limited to authorised individuals who requirethe information to perform their duties.
DATA RETENTION
We keep personal information only for as long as necessary to fulfil thepurpose for which it was collected.
Enquiry information is typically retained for up to 24 months unless abusiness relationship develops or a longer retention period is required by law.
YOUR RIGHTS
Under UK data protection law you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where appropriate
• Object to or restrict certain types of processing
To exercise these rights please contact us at hello@zoomfilms.co.uk.
COMPLAINTS
If you are unhappy with how your personal data has been handled, you have theright to complain to the Information Commissioner’s Office (ICO).
Website: https://www.ico.org.uk
CHANGES TO THIS PRIVACY NOTICE
We may update this privacy notice from time to time to reflect legal oroperational changes. The latest version will always be available on ourwebsite.
